The staff surprised us with a free birthday pie and sang for us, creating a lovely memory. Our upgraded room had a perfect view, making our family stay feel special and welcoming.

Housekeeping lacked consistency. unfortunately, I found dust in the room during my stay!!! Additionally, the management should improve their communication about lift access to avoid confusion and frustration.

My recent stay at Crowne Plaza was excellent. The location was ideal for my business needs, as it was conveniently located just a short walk from the transport links. The Junior King Suite I occupied was spacious and well-furnished, providing an effective workspace that ensured I remained productive. the staff, especially Simona and Fatima, were incredibly supportive and attentive, further enhancing my positive experience.

The Wi-Fi connection was inconsistent at times.

This place suits me perfectly, offering excellent wi-fi, a fitness centre, and friendly staff. They once returned my forgotten hairbrush, which I appreciated. I felt special when they provided my child with a coloring book. Highly recommend for a romantic escape.

The location near the cable car to the O2 was perfect for our weekend getaway, and the friendly staff really made us feel welcomed. Clean and spacious rooms were a plus, though breakfast options could improve and the pool hours for kids were quite limited.

Just a prime choice for a weekend jaunt in London with good value. The room had a brilliant sleep system that made it easy to get a good night's rest. Consider using the Emirates Air Line nearby for a great view of the area.

The Standard Double Room was spacious and had great views of the docklands. Comfortable bed and nice decor made it a cozy spot. Plus, the little touches like the pillow spray were a nice bonus. Though there was a bit of noise from outside, it didn't ruin the overall vibe.

Had a blast with friends at this hotel! We took a ride on the Emirates Air Line cable car nearby and enjoyed the lively entertainment district on the Greenwich peninsula. The spacious room was perfect for our group, and we had a great time relaxing after a day out. Just a heads up, the pool area can get busy with kids' lessons during the day.

We didn't have the best check-in experience. The front desk staff seemed a bit unfriendly, which put a damper on our arrival. It felt like they were having a rough day.

We really enjoyed the spacious room and the delicious breakfast selection, especially the freshly made pancakes! Plus, the swimming pool was a perfect bonus for the kids to unwind after a day of exploring. I would definitely come back!

The hotel's contemporary decor, featuring floor-to-ceiling windows, offered breathtaking views of the Royal Victoria Dock, enhancing the ambiance remarkably. The spacious layout and easy access made it comfortable and convenient for seniors like me to navigate effortlessly.

A wider menu at dinner would be appreciated.

The gym was nice, but the elevator was out of order during my stay.

i had a lovely stay at crowne plaza. the staff were super friendly and efficient, which made everything easier during our two nights there. the breakfast was fantastic, with a great variety of options. our room on the sixth floor was spacious and had a beautiful view of the docklands, and the facilities met everyone's needs.

would recommend

I had such a great time with comfortable beds, a lovely breakfast, and the awesome pillow spray that really helped us sleep better! I'd definitely stay here again.

great service but a bit far from main attractions

The reception staff, especially Vivien and Lilia, provided exceptional service. The traditional English breakfast was enjoyable and set a positive tone for each day.

The location required commuting to reach central attractions.

The staff were awesome! Lilia made us feel super welcomed right from check-in 😊. The room was spacious and comfy, but breakfast could use more variety. All in all, a lovely stay!