Crowne Plaza London Docklands Hotel

Royal Victoria Dock, London, United Kingdom, E16 1AL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Crowne Plaza London Docklands Hotel

 Paid Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Jogging track

 Spa and relaxation

Spa & wellness center

Turkish bath

Steam bath

Jacuzzi

Verified Reviews:

  • Bar was quite popula - Dinner was good - 2 hours to get there from heathrow
  • Swimming pool - Unisex jacuzzi - Short walk from the station - Shuttle bus
  • Staff at reception were quite efficient - Living room was quite large - Room service was ok
  • Staff are great - Prices are reasonable - Restaurant is expensive
  • Comfortable rooms with tea coffee - Gym is reasonable - Hotel is modern, clean, and stylish

Overview

The four-star Crowne Plaza Hotel London Docklands is located near the world-class business district - Canary Wharf.

This modern hotel offers a sauna and indoor pool.

All 210 contemporary rooms have a flat screen TV and work desk.

Docklands Bar & Grill serves European cuisine at a terrace.

Royal Victoria station is within 150m.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Hungarian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi.

Year renovated:   2007.  Number of rooms:   210.

Rooms

All rooms include cable / satellite TV, work desk with lamp, phone with voice mail, high-speed internet, bathrobe, bathtub, hair dryer, coffee maker, mini-bar.

Dining options

Breakfast is served daily at the Docklands Bar & Grill.

Docklands Bar & Grill offers European dining and stunning covered terrace.

The hotel's bar offers a selection of beers and various cocktails.

A full english breakfast is served at the price of GBP 18.40 per person per night. 

Services

All 10 conference rooms can accommodate up to 275 persons.

A business center offers AV equipments and a full range of secretarial services.

Wired internet costs GBP 15.95 per 24 hours.

Wi-Fi is also available in public areas.

Leisure

Sauna, fitness center, Spa & Wellness Center, massage, hot tub, Turkish/steam bath, indoor pool – all are available for your leisure at the hotel.

Additional features

The hotel is friendly to guests with disabilities.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public parking is possible on site at GBP 16 per day.

Sports & Fitness

  • Tennis court
  • Golf course
  • Jogging track
  • Fitness center
  • Tennis

Services

  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Shiatsu massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of GBP 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    6.3 mi
Airports
Train Stations
  • Blackheath station
    3.0 mi
  • Liverpool Street Station
    4.5 mi
Underground stations
  • North Greenwich
    5000 ft
  • Canning Town
    3700 ft
  • Bus stop
    1.0 mi
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    300 ft
  • Airline Cafe & Diner (cuisine: Diner)
    300 ft
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Year renovated:
    2007
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

All rooms include cable / satellite TV, work desk with lamp, phone with voice mail, high-speed internet, bathrobe, bathtub, hair dryer, coffee maker, mini-bar.

Crowne Plaza London Docklands One King Bed ExecutiveCrowne Plaza London Docklands One King Bed ExecutiveCrowne Plaza London Docklands One King Bed Executive
One King Bed Executive
Bed type: King Size bed or Double beds
Size: 315 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

1 king bed. No smoking.

Room facilities
    Crowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior Room
    Superior Room
    Bed type: King Size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    1 or 2 beds.

    Room facilities
      Crowne Plaza London Docklands One King Bed Executive Crowne Plaza London Docklands One King Bed Executive Crowne Plaza London Docklands One King Bed Executive
      One King Bed Executive
      Bed type: King Size bed or Double beds
      Size: 315 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed. Smoking room.

      Room facilities
        Crowne Plaza London Docklands 1 King Bed Junior SuiteCrowne Plaza London Docklands 1 King Bed Junior SuiteCrowne Plaza London Docklands 1 King Bed Junior Suite
        1 King Bed Junior Suite
        Bed type: King Size bed
        Size: 305 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        1 king bed. Desk. No smoking room.

        Room facilities
          Crowne Plaza London Docklands 1 King Bed Executive SuiteCrowne Plaza London Docklands 1 King Bed Executive SuiteCrowne Plaza London Docklands 1 King Bed Executive Suite SuiteCrowne Plaza London Docklands 1 King Bed Executive Suite SuiteCrowne Plaza London Docklands 1 King Bed Executive SuiteCrowne Plaza London Docklands 1 King Bed Executive SuiteCrowne Plaza London Docklands 1 King Bed Executive SuiteCrowne Plaza London Docklands 1 King Bed Executive Suite
          1 King Bed Executive Suite
          Bed type: King Size bed
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          1 king bed. Desk. No smoking room.

          Room facilities

            How to reach hotel

            hotel Crowne Plaza London Docklands Hotel London location
            Show big map »

            Hotel Address:

            Royal Victoria Dock, London, United Kingdom, E16 1AL

            Get directions
            City Center
            • London
              6.3 mi
            Airports
            Train Stations
            • Blackheath station
              3.0 mi
            • Liverpool Street Station
              4.5 mi
            Underground stations
            • North Greenwich
              5000 ft
            • Canning Town
              3700 ft
            • Bus stop
              1.0 mi
            Restaurants
            • Caribbean Scene (cuisine: Caribbean)
              300 ft
            • Airline Cafe & Diner (cuisine: Diner)
              300 ft
            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2007
            • Number of rooms:
              210

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in United Kingdom

            Use Badge

            Crowne Plaza London Docklands Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            What's nearby.

            ExCel Exhibition Center is a five-minute walk away

            ExCeL Exhibition Center, 100 m, an exhibition and conference center in the borough of Newham

            Gala Bingo, 1.3 km, Europe’s leading gaming operator

            The O2 Arena, 1.4 km, multi-purpose indoor arena located on the Greenwich Peninsula on the Thames

            Convention centers

            Sport related

            Amusement

            • Gala Bingo - 4300 ft

            Transport

            • Emirates Air Line - Greenwich Peninsula - 4000 ft

            Underground stations

            Local Attractions

            • The Thames Barrier - 1.3 mi
              1 Unity Way, London
            • Geffrye Museum - 1.5 mi
              Kingsland Road, London
            • The Who Shop - 1.8 mi
              39-41 Barking Road, London
            • Billingsgate Market - 1.4 mi
              London E14 5ST England
            • Canary Wharf Tower - 1.7 mi
              One Canada Square, London

            Near the hotelNear the hotel

            • ISKCON Bhaktivedant Manor - 3200 ft
              Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
            • Up at The O2 - 4100 ft
              The O2, London
            • British Music Experience - 4300 ft
              The Bubble, London
            • Dinosaurs Unleashed London O2 - 4000 ft
              The O2, London
            • Thames Barrier Park - 4300 ft
              North Woolwich Road, London

            Restaurants Nearby

            • Caribbean Scene - 300 ft

              Address: ExCeL Marina, 17 Western Gateway
              Phone: 020 7511 2023

              Cuisine: Caribbean
              Price Range: USD 26 - USD 101

            • Docklands Bar & Grill - 600 ft

              Address: Royal Victoria Dock
              Phone: +44 (0)207 055 2119

              Cuisine: European, British
              Price Range: USD 33 - USD 66

            • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 1100 ft

              Address: 7 Western Gateway
              Phone: 0207 540 9700

              66% likes this, based on 76 reviews
              Cuisine: Contemporary, International
              Price Range: USD 26 - USD 75

            • Airline Cafe & Diner - 300 ft

              Address: 14 Western Gateway

              62% likes this, based on 37 reviews
              Cuisine: Diner

            • Bollywood Brasserie - 1100 ft

              Address: 2 Western Gateway
              Phone: 020 7473 5004

              Cuisine: Indian
              Price Range: USD 59 - USD 73

            Getting there.

            London City Airport is within 3.54km.

            By taxi the transfer costs GBP 10 and lasts for 10 minutes.

            By car turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

            London Heathrow Airport is within 56.33km.

            By car follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

            London Gatwick Airport is within 64.37km.

            By car follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

            Getting around.

            Royal Victoria station is within 150m.

            Public parking costs GBP 16 per day.

            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2007
            • Number of rooms:
              210

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in United Kingdom

            Use Badge

            Hotels nearby
            Smart Stay London
            4 stars
            0.2km

            Crowne Plaza London Docklands Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza London Docklands

            Average guest rating

            7.0out of 10
            Very good
            Based on 98 reviews

            Rating by category:

            Rooms
            9.1
            Service
            7.7
            Value
            8.6
            Location
            9.3

            Individual guest reviews

            • Couple
              8.2

              The staff were friendly, the facilities were good, location good,

              Hotel car park a bit small, but you could use the multi story next door

            • Group of friends
              5.4

              The food and service in the bar/grill were poor. I was overcharged for breakfasts, we had 2 for 1 breakfast on one morning of our stay and I realise now I have been charged for 3! We were in a room kitted out for a wheelchair, which was fine, but I think we should have been informed at time of booking, we weren't told this and the layout in the bathroom was very low level for someone not in a wheelchair. During cleaning after the first night of our stay the towels were removed, but not replaced so we had to ask for replacements.

            • Single
              8.8

              They woke me up at 6 am for a taxi I had ordered at 7 am. That deprived me of 40 minutes of badly needed sleep. Clumsy. Otherwise a nice hotel and nice people.

            • Single
              4.6

              The pool was nice

              I will never return to this hotel. This Crowne Plaza lowered my overall impression of the Crowne Plaza hotels in general. Prior to this trip I picked on the basis of the name, thinking the name was associated with quality. However, this hotel had no internet of any kind, so my iPhone charges were through the roof; they charged me more than $400 a night, which did not include breakfast (they charged an additional $25 for what was standard fare and would be included in any medium class hotel throughout Europe or even the rest of the UK). Really an abysmal experience and makes me really question this hotel as being capable of handling the Olympics a few years hence.

            • Single
              7.8

              A very pleasant hotel next to ExCel centre. The girl who checked me in enquired if like most people in the hotel that night I was taking an exam the next day. She wished good luck and put me up in a quiet room away from lifts and families. The room was clean, had a desk for some last minute revision and a very comfortable bed to feel fresh and ready to go in the morning. Breakfast was everything one could wish for and a pleasant experience overall.

              When I was checking out in the morning electricity went down in the hotel. As I was running late for my exam I suggested I would pay when I collect my car later in the day. The guy at the desk kept ignoring me and would wonder off from time to time to chat to his colleagues about the power cut. I then suggested that they charge the card they had preauthorised the night before and I would either collect the receipt after my exam or they would e-mail it to me (I left my e-mail address). When after my exam I came back to collect my car, I was told that everything had been paid for. I was not given any receipt and nothing came in the e-mail since. I am not sure how much I was charged, what was included in my final bill and I have no proof of that payment. I do understand that a power cut is quite out of ordinary, but hotel staff needs to be able to deal with situations like this.

            • Family with children
              8.2

              Room servcie is a bit hit and miss with what they can actually provide.

            • Single
              7.0

              The quietness of the area.

              The fact that they wanted to charge a 'tray charge' (whatever that means) of £5 on room service.

            • Group of friends
              9.6

              Room was very comfortable and modern.The food in the grill/restaurant was particularly good, a little expensive but worth the money.

            • Family with children
              6.2

              swimming pool

              restaurant was lacking in any real ambience ,more functional than appealing. Queues easily formed when busy,though food excellent

            • Single
              8.8

              new design hotel, nice wellness and pool, friendly staff

              expensive internet access, should be free

            • Older travelers
              8.2

              Good locaation for O2 arena and for access to Docklands light railwasy for the city and shopping

              Could not get the car up the slope from the car aprk due to ice the following day - no snow clearance around hotel outside causing hazard

            • Family with children
              7.0

              Comfortable room

              Reception area very cold as was breakfast area ?

            • Group of friends
              8.2

              The bed was soooo comfortable

              The bar was expensive and it was difficult and expensive to get to the O2

            • Family with children
              9.6

              The swimmingpool was excellent! My Children loved it!

              The staff could have been more friendly during our stay, not only when we were checking in and out!

            • Couple
              7.4

              Nice, new hotel. Convenient, if expensive, parking. Large rooms, good bar, reasonable breakfast. Decent value if you can get a weekend rate.

              Bed too soft and pillows too hard. Can be a bit time-consuming and tiring travelling across London by public transport from the hotel, but that's the flip side of a decent weekend rate.

            How to reach hotel

            hotel Crowne Plaza London Docklands Hotel London location
            Show big map »

            Hotel Address:

            Royal Victoria Dock, London, United Kingdom, E16 1AL

            Get directions
            City Center
            • London
              6.3 mi
            Airports
            Train Stations
            • Blackheath station
              3.0 mi
            • Liverpool Street Station
              4.5 mi
            Underground stations
            • North Greenwich
              5000 ft
            • Canning Town
              3700 ft
            • Bus stop
              1.0 mi
            Restaurants
            • Caribbean Scene (cuisine: Caribbean)
              300 ft
            • Airline Cafe & Diner (cuisine: Diner)
              300 ft
            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2007
            • Number of rooms:
              210

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in United Kingdom

            Use Badge