Crowne Plaza London Docklands Hotel

Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Crowne Plaza London Docklands Hotel

Wi-Fi
Parking

GBP 18 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Verified Reviews:

  • Bar was quite popula - Dinner was good - 2 hours to get there from heathrow
  • Swimming pool - Unisex jacuzzi - Short walk from the station - Shuttle bus
  • Staff at reception were quite efficient - Living room was quite large - Room service was ok
  • Staff are great - Prices are reasonable - Restaurant is expensive
  • Comfortable rooms with tea coffee - Gym is reasonable - Hotel is modern, clean, and stylish

Overview

The stylish 4-star Crowne Plaza London Docklands Hotel offers soundproof guestrooms. Residing in a 6-story building, the hotel was opened in 2003 and renovated in 2007.

A short distance to a metro station enables you to get to Brick Lane and London Bridge in no time. There are a stadium, restaurants and bars in the area.

Crowne Plaza London Docklands Hotel offers a panoramic view to its guests.

Guests will find themselves within 5 minutes' walk of Custom House for ExCeL train station and 2 minutes from Royal Victoria city rail. London City airport can be reached within 5 minutes' drive.

Rooms

Crowne Plaza London Docklands Hotel is a property in London that comes with 210 rooms and provides a seating area, a dressing area, climate control, free wireless internet and a laptop safe. Some rooms overlook the city center. They have carpet floor and red furniture.

Eat & Drink

The restaurant serves international dishes. The Contemporary bar features a terrace and lounge chairs for guests' comfort and offers beers and wines. Located in a residential area, Caribbean Scene and Airline Cafe & Diner serve a wide range of meals.

A full english breakfast is served at the price of GBP 18.40 per person per night. 

Services

Residents will benefit from room service, free shuttle bus service and dry cleaning.

Relax

The hotel spoils guests with a Jacuzzi, a health club and a spa center along with such activities as lawn tennis and sailing. A fitness center, pilates classes and aerobics classes are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at GBP 18 per day.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Hungarian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   210.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Sailing
  • Tennis court
  • Golf course

Services

  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    6.3 mi
Airports
Train Stations
  • Woolwich Arsenal
    2.4 mi
  • Blackheath station
    3.0 mi
Underground stations
  • North Greenwich
    5000 ft
  • Canning Town
    3700 ft
  • Bus stop
    1.0 mi
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    200 ft
  • Airline Cafe & Diner
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Crowne Plaza London Docklands photos Room
Guest Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Crowne Plaza London Docklands photos Room Suite
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Crowne Plaza London Docklands photos Room Superior Room
Superior Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Crowne Plaza London Docklands photos Room
Executive King Room
  • Room size:

    315 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Crowne Plaza London Docklands photos Room Suite
Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Radio

Crowne Plaza London Docklands Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Convention centers

Amusement

  • Gala Bingo4300 ft

Stadiums

Air business related

  • London City Airport1.2 mi

Transport

  • Emirates Air Line - Greenwich Peninsula4000 ft

Underground stations

Local attractions

  • The Thames Barrier1.3 mi
    1 Unity Way, London
  • Geffrye Museum1.5 mi
    Kingsland Road, London
  • The Who Shop1.8 mi
    39-41 Barking Road, London
  • Billingsgate Market1.4 mi
    London E14 5ST England
  • Canary Wharf Tower1.7 mi
    One Canada Square, London

Near the hotel

  • ISKCON Bhaktivedant Manor3200 ft
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Up at The O24100 ft
    The O2, London
  • British Music Experience4300 ft
    The Bubble, London
  • Dinosaurs Unleashed London O24000 ft
    The O2, London
  • Thames Barrier Park4300 ft
    North Woolwich Road, London

Restaurants nearby

  • Caribbean Scene200 ft

    Address: ExCeL Marina, 17 Western Gateway
    Phone: 020 7511 2023

    Cuisine: Caribbean
    Price Range: USD 26 - USD 101

  • Docklands Bar & Grill600 ft

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: USD 33 - USD 66

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL1100 ft

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    66% likes this, based on 76 reviews
    Cuisine: Contemporary, International
    Price Range: USD 26 - USD 75

  • Airline Cafe & Diner300 ft

    Address: 14 Western Gateway

    62% likes this, based on 37 reviews

  • Bollywood Brasserie1100 ft

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: USD 59 - USD 73

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Crowne Plaza London Docklands Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza London Docklands

Average guest rating

7.0out of 10
Very good
Based on 102 reviews

Rating by category:

Rooms
9.1
Service
7.7
Value
8.6
Location
9.3

Guest reviews

  • Couple
    8.2

    The staff were friendly, the facilities were good, location good,

    Hotel car park a bit small, but you could use the multi story next door

  • Group of friends
    5.4

    The food and service in the bar/grill were poor. I was overcharged for breakfasts, we had 2 for 1 breakfast on one morning of our stay and I realise now I have been charged for 3! We were in a room kitted out for a wheelchair, which was fine, but I think we should have been informed at time of booking, we weren't told this and the layout in the bathroom was very low level for someone not in a wheelchair. During cleaning after the first night of our stay the towels were removed, but not replaced so we had to ask for replacements.

  • Single
    8.8

    They woke me up at 6 am for a taxi I had ordered at 7 am. That deprived me of 40 minutes of badly needed sleep. Clumsy. Otherwise a nice hotel and nice people.

  • Single
    4.6

    The pool was nice

    I will never return to this hotel. This Crowne Plaza lowered my overall impression of the Crowne Plaza hotels in general. Prior to this trip I picked on the basis of the name, thinking the name was associated with quality. However, this hotel had no internet of any kind, so my iPhone charges were through the roof; they charged me more than $400 a night, which did not include breakfast (they charged an additional $25 for what was standard fare and would be included in any medium class hotel throughout Europe or even the rest of the UK). Really an abysmal experience and makes me really question this hotel as being capable of handling the Olympics a few years hence.

  • Single
    7.8

    A very pleasant hotel next to ExCel centre. The girl who checked me in enquired if like most people in the hotel that night I was taking an exam the next day. She wished good luck and put me up in a quiet room away from lifts and families. The room was clean, had a desk for some last minute revision and a very comfortable bed to feel fresh and ready to go in the morning. Breakfast was everything one could wish for and a pleasant experience overall.

    When I was checking out in the morning electricity went down in the hotel. As I was running late for my exam I suggested I would pay when I collect my car later in the day. The guy at the desk kept ignoring me and would wonder off from time to time to chat to his colleagues about the power cut. I then suggested that they charge the card they had preauthorised the night before and I would either collect the receipt after my exam or they would e-mail it to me (I left my e-mail address). When after my exam I came back to collect my car, I was told that everything had been paid for. I was not given any receipt and nothing came in the e-mail since. I am not sure how much I was charged, what was included in my final bill and I have no proof of that payment. I do understand that a power cut is quite out of ordinary, but hotel staff needs to be able to deal with situations like this.

  • Family with children
    8.2

    Room servcie is a bit hit and miss with what they can actually provide.

  • Single
    7.0

    The quietness of the area.

    The fact that they wanted to charge a 'tray charge' (whatever that means) of £5 on room service.

  • Group of friends
    9.6

    Room was very comfortable and modern.The food in the grill/restaurant was particularly good, a little expensive but worth the money.

  • Family with children
    6.2

    swimming pool

    restaurant was lacking in any real ambience ,more functional than appealing. Queues easily formed when busy,though food excellent

  • Single
    8.8

    new design hotel, nice wellness and pool, friendly staff

    expensive internet access, should be free

  • Older travelers
    8.2

    Good locaation for O2 arena and for access to Docklands light railwasy for the city and shopping

    Could not get the car up the slope from the car aprk due to ice the following day - no snow clearance around hotel outside causing hazard

  • Family with children
    7.0

    Comfortable room

    Reception area very cold as was breakfast area ?

  • Group of friends
    8.2

    The bed was soooo comfortable

    The bar was expensive and it was difficult and expensive to get to the O2

  • Family with children
    9.6

    The swimmingpool was excellent! My Children loved it!

    The staff could have been more friendly during our stay, not only when we were checking in and out!

  • Couple
    7.4

    Nice, new hotel. Convenient, if expensive, parking. Large rooms, good bar, reasonable breakfast. Decent value if you can get a weekend rate.

    Bed too soft and pillows too hard. Can be a bit time-consuming and tiring travelling across London by public transport from the hotel, but that's the flip side of a decent weekend rate.

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    6.3 mi
Airports
Train Stations
  • Woolwich Arsenal
    2.4 mi
  • Blackheath station
    3.0 mi
Underground stations
  • North Greenwich
    5000 ft
  • Canning Town
    3700 ft
  • Bus stop
    1.0 mi
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    200 ft
  • Airline Cafe & Diner
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge